❓ NIGHTZ FAQ – Your Questions, Answered

🌙 Who is NIGHTZ for?

For those who thrive when the world sleeps. Minimalist, bold, anonymous, and unapologetically streetwear. If you live by your own rules, NIGHTZ is made for you.

I have a question or need help – who can I contact?

We’re here for you. Reach out via our Contact Us page or email us at: [email address]. Expect a fast, friendly reply from our support team.

How long until my order ships?

Orders are prepared and shipped within up to 3 business days after your payment is confirmed. Because we value quality over speed, every piece is carefully checked before it leaves.

Do you offer free shipping?

Yes – all orders ship for free. Whether you’re grabbing a hoodie or an entire drop, we’ve got you covered.

How do I pick the right size?

NIGHTZ clothing follows standard sizing. Just choose the size you normally wear. Need help? Check our detailed Size Guide for measurements and fit tips.

How should I take care of my NIGHTZ hoodie? 

To keep your hoodie looking fresh:

Wash in cold water

Air dry only

Avoid harsh chemicals and tumble drying for maximum longevity

Can I return or exchange an item?

Absolutely. If your hoodie isn’t the right fit or you change your mind, you can return or exchange it within 14 days of delivery. Items must be in original condition. Check our Returns & Exchanges page for full details.

What payment methods do you accept?

We accept all major credit cards, PayPal, and other secure payment options available at checkout. Your transactions are safe and encrypted.